ACGW

Supporting Roles

Supporting Roles

I saw this article on LinkedIn by Travis Klinker and I thought I’d share it here in its entirety— 

Perception is reality.

I often say this when people share their disagreement with feedback they have received. Regardless of the situation, one person's perception is their reality at that time and without acknowledging that person's reality it can be very difficult to constructively move forward. Given this point of view, I've been reflecting on the perceived value of the roles that support continuous improvement.

The past year's choices by many companies to abandon their Agile efforts (or shall I say the
supporting roles, such as coaches and scrum masters), makes me question the value they place on continuous improvement. The very roles that elevated these companies appears to now be devalued.

I believe that continuous improvement is a personal choice, but my experience has shown that without the supporting roles, continuous improvement rarely continues, much less thrives in an organization. So, it leaves me pondering the choices that are being made by companies when they are under extreme pressure.

Agile Coaches - Becoming a Trusted Advisor

Agile Coaches - Becoming a Trusted Advisor

As I think about the Agile Coaching Growth Wheel Advising (consulting, consultative) stance, I don’t think it’s initially something you automatically do as an agile coach. Instead, I think it’s something you are either invited to do or become over time.

That aspect makes it quite different than some of the other stances. For example, Coaching, Facilitation, or Guiding Learning includes the invitation and empowerment with the role.

I also think the Advising stance aligns with the Leader stance; in that, you must be more intentional in becoming an Advisor—

  • It’s something you step into and earn over time.

  • It has more risk associated with it than the other stances, thus requiring more courage and resilience.

  • And finally, it places more pressure on your Self-mastery and Leader stances.

This may be why many coaches struggle so much with the stance. Not only from a skills perspective, but many seem afraid of it—so they find excuses to avoid operating as an advisor. And they’re not necessarily wrong. 

To help empower more coaches to become comfortable with advising, I thought I’d share some ideas around elements supporting their evolution.